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FAQ's

How much is Delivery?
Delivery is FREE on all orders to UK Mainland.

Do you offer a Next Day Delivery service?
Yes products held in stock at our warehouse in Redditch are identified with our next day symbol. Orders received before 4.00pm are despatched the same day for delivery to you next day (excludes remote areas of the UK and weekend deliveries).

Do you deliver outside of the UK?
Yes we offer a full comprehensive range of export services tailored to suit your every need. Our export specialists are here to help you with any enquiry however large or small call our Export Department on Tel:  +44 1527 405713 (8.30am-5pm Mon-Thurs 8.30am-4pm Fri)

What are the lead times for non-stocked items?
Lead times for non-stocked items are shown on the product page. If you require a product earlier than stated please call our Customer Service Team Tel: 01527 405706

Can I view or collect a stocked item?
Yes our Trade Counter is located at our warehouse on Merse Road, North Moons Moat, Redditch, B98 9PL (8.30am-5pm Mon-Thurs 8.30am-4pm Fri).

Do you offer a guarantee on your products?

For your peace of mind Sack Trucks UK offer a minimum one- year guarantee on all products and many products have extended guarantees.

How do I return an item?
We believe that Sack Trucks UK products are the best you can buy. However, if for any reason you are not happy with your purchase, we shall replace the item or refund the purchase price subject to our standard Terms and Conditions. Please call our Customer Service Team on Tel: 01527 405706 or email sales@sacktrucksuk.com

I can’t find the product I’m looking for what should I do?
Please call our Customer Service Team on Tel: 01527 405706 or email sales@sacktrucksuk.com who will help to find the product you require.     

Can you offer larger discounts on bulk orders?
Yes we have the ability to look at pricing on bulk orders, for a quotation please call our Customer Service Team on Tel: 01527 405706 or email sales@sacktrucksuk.com